Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care and well being is our primary concern at Hurley, and, in order to enhance the quality of care, specific visiting hours and guidelines have been established for each unit. Visiting hours are available at the Information Desk on the main floor . Please follow these guidelines. If you need additional information, please check with the nurse on the unit.
Visiting Guidelines
Due to allergies of patients and employees, Hurley is a latex balloon-free facility. Visitors may not smoke in patient rooms or in the hospital. Smoking is allowed only in designated areas outside the hospital.
- Please stop at the Information Desk in the Main Lobby to receive a Visitors Pass.
- Visitors must dress appropriately and must wear shirts and shoes.
- Patients may only have two visitors at one time. Visitors in semi-private rooms should be considerate of both patients.
- People with colds, sore throats, or contagious diseases should not visit patients. Visits should be kept short. Visitors should maintain a quiet environment and avoid unnecessary noise.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Visitors who are disruptive, threatening, or violent will be asked to leave and restricted from visiting.
- More liberal visiting arrangements may be made for families of surgical patients on the day of surgery and whenever medical and nursing staff feels that circumstances warrant exceptions to regular visiting times.
Arrangements for exceptions to visiting rules must be made in advance with the nurse manager or designee for the patient care unit. The special visitor pass will be shown at the Information Desk.
Waiting Areas
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the Critical Care Units, the Emergency Department and Surgery. During certain hours, a volunteer hostess is on duty in the surgery waiting room to keep family members informed about the progress of surgery.
Gifts for Patients
Visitors should check with the nurse before bringing flowers or gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate. On the Intensive Care Unit, please check with the Charge Nurse regarding any gifts or flowers for patients.
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to you and members of your immediate family whom you designate to receive it.
Parking
Parking for patients and visitors is available in the Hurley Parking Ramp 4 hours a day, seven days a week. A maximum fee of $2.00 per day may be charged for parking at Hurley. Visitors who present a receipt will have no additional charges for subsequent visits on the same day. Several outpatient departments will validate parking for their customers and patients on the date of service.
Gift Shop
The Lobby Gift Shop, staffed by volunteers, is open from 10:00 a.m. until 5:00 p.m. and from 6:30 p.m. until 7:45 p.m. daily. The shop has a large selection of gift items, jewelry, magazines, greeting cards, candy, toiletries, flowers, and plants. The Lobby Shop phone number is 257-9306.
Valet Parking
Valet parking service is available from 7:00 a.m. to 9:00 p.m. Monday through Friday, and from 9:00 a.m. to 9:00 p.m. on Saturday and Sunday. Valet service is $2.50 and is required in advance. Departmental validations are not applicable to valet parking service unless specified by the issuing department.
Out-of-Town Visitors
Accommodations for relatives and visitors form out-of-town are available at nearby motels. Special rates have been negotiated by Hurley to ensure the lowest possible rates for housing are available. These rates may be obtained by stating that you are an out of town visitor for a patient at Hurley and requesting the hospital rate. The nearest motels are the Holiday Inn Express and Riverfront Hotel. The Riverfront Hotel is located in the downtown area at One Riverfront Center West off Saginaw Street and the phone number is 239-1234. The Holiday Inn Express is located at 1150 Robert T. Longway Blvd and the phone number is 238-7744. The Holiday Inn Express offers a continental breakfast and shuttle service.
A list of additional motels and rates may be obtained from the unit coordinator or the Patient Support Services Office by calling 257-9220.
Chapel
The chapel is located near the main lobby. After passing the main elevators, turn right. Visitors of all faiths are welcome to visit the chapel for worship services, prayer and meditation. Mass is celebrated each Saturday at 4:30 p.m. Holy Communion is distributed by request. Please notify the nursing staff if you would like to receive Holy Communion. Interdenominational Bible Study is held on Tuesday at 5:30 p.m. Other service times are posted at the Chapel entrance. Notification of religious holiday services and celebrations, as well as other special services will be listed on the Hurley Information Channel.
